Refund & Cancellation Policy
1. Service Nature
GetPropaneRefill.online acts as a connection platform between users and propane providers.
2. Cancellation Policy
- Orders can be canceled before service confirmation
- Once a provider is assigned or service is dispatched, cancellation may not be possible
3. Refund Policy
Refunds are subject to:
- Service provider policies
- Stage of order fulfillment
You may be eligible for a refund if:
- Service was not delivered
- Duplicate charges occurred
- Technical error in billing
4. Non-Refundable Situations
Refunds are not applicable if:
- Service has already been completed
- Incorrect information was provided by the user
- Delay caused by user unavailability
5. Processing Time
Approved refunds may take 5–10 business days depending on payment method.
6. Third-Party Services
Since services are fulfilled by independent providers:
- Refund decisions may involve the service provider
- We facilitate communication but do not guarantee refunds
7. Contact for Refunds
To request a refund or cancellation:
📧 Email: support@getpropanerefill.online
